Responsible Gaming
Play Smart. Stay in Control.
Bet Responsibly with 35bdt.
35bdt is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Our responsible gaming programme gives you the tools, resources, and support you need to keep gambling fun — and to step back when it stops being that.
21+ Only
Self-Exclusion Available
Deposit Limits
Time-Out Features
24/7 Support
Play Responsibly
35bdt is strictly for adults aged 21 and above. Gambling is intended as a form of entertainment for responsible adults. It is not a way to earn income, solve financial problems, or recover from previous losses. If you are under 21 years of age, you are not permitted to use the 35bdt platform under any circumstances. If you believe a person under 21 has accessed an account, please contact us immediately at .
Our Commitment to Responsible Gaming
At 35bdt, responsible gaming is not an afterthought — it is a core pillar of how we operate. We believe that every player in Bangladesh deserves access to clear information, effective tools, and compassionate support. Whether you are betting on the BPL, spinning slots, or playing live casino tables, we want your experience on 35bdt to remain enjoyable, controlled, and within your personal limits at all times.
Player Protection First
Every feature and policy on the 35bdt platform is designed with player welfare as the top priority. From mandatory age verification at registration to ongoing account monitoring, we actively work to identify and support players who may be at risk of developing gambling-related problems.
Practical Self-Management Tools
35bdt provides a full suite of responsible gaming tools that you can activate at any time directly from your account settings. These include deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion — all designed to keep you in control of your gambling behaviour.
Trained Support Team
Our 24/7 customer support team based in Bangladesh includes specially trained agents who can assist with responsible gaming queries, help activate account restrictions, and signpost external professional support services. You are never alone if gambling starts to feel like a problem.
Self-Exclusion Programme
If you feel you need a longer break from gambling, 35bdt's self-exclusion programme allows you to block access to your account for a defined period — from 30 days up to permanent exclusion. During a self-exclusion period, your account is fully suspended and you will not receive any promotional communications.
Deposit & Loss Limits
Set daily, weekly, or monthly limits on how much you can deposit or lose on the 35bdt platform. Once a limit is reached, no further deposits or bets will be accepted until the limit period resets. Limits can be decreased immediately; increases require a 7-day cooling-off period to take effect.
Session Time Controls
Lose track of time while playing? 35bdt lets you set session time reminders that pop up at intervals you choose — for example, every 30 or 60 minutes — so you always know how long you have been playing. You can also set a hard session limit that automatically logs you out after a defined period.
Responsible Gaming Tools — How They Work
All responsible gaming tools on 35bdt are free to use, easy to access, and take effect immediately (or after the required cooling-off period for limit increases). Here is a detailed overview of each tool available to every registered player.
01
Deposit Limit
Cap the total amount you can deposit into your 35bdt account over a chosen time period — daily (24 hours), weekly (7 days), or monthly (30 days). Once you reach your cap, all further deposit attempts will be declined until the period resets. You can set your deposit limit via Account Settings > Responsible Gaming, or by contacting support.
02
Loss Limit
Define the maximum amount you are comfortable losing in a given period. When your net losses reach the limit, no further bets can be placed until the period ends. Loss limits are calculated in real time across all games on the platform — sports betting, live casino, slots, and crash games alike.
03
Session Time Limit
Set a maximum session length — from 30 minutes up to 8 hours. When the session limit expires, you will be automatically logged out of your 35bdt account. You can also set a reminder-only mode, which alerts you at your chosen interval without forcing a logout, giving you the choice to continue or stop.
04
Cooling-Off Period
Take a short break without fully excluding yourself. A cooling-off period temporarily suspends your ability to place bets or make deposits for a chosen duration — 24 hours, 48 hours, 7 days, or 30 days. During this time, you can still log in to view your transaction history or withdraw any remaining balance.
05
Self-Exclusion
For players who need a longer or permanent break, self-exclusion closes your account for a minimum of 6 months. During self-exclusion, your account is fully blocked — you cannot log in, deposit, or bet. All marketing communications are stopped. To request self-exclusion, contact our support team at any time via live chat or .
06
Marketing Opt-Out
You can opt out of all promotional emails, SMS messages, and push notifications from 35bdt at any time by contacting support or updating your communication preferences in Account Settings. Opting out of marketing will not affect transactional messages such as deposit confirmations, withdrawal notices, or security alerts.
Important: Responsible gaming tools are effective only when used proactively. We strongly encourage all 35bdt players to set personal limits at the time of registration, before any problems arise. It is much easier to maintain control from the start than to regain it later. If you are unsure which tools are right for you, our support team is available 24/7 to guide you — in plain English, with full respect for your privacy.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always obvious. The following warning signs may indicate that gambling is beginning to have a negative impact on your life or the lives of those around you. If you recognise any of these patterns, please reach out for support — early action makes a significant difference.
Placing more bets — often with larger stakes — in an attempt to recover money you have already lost is one of the clearest signs of problem gambling. This behaviour, known as "chasing losses", almost always leads to further losses and can rapidly escalate into serious financial difficulty. If you find yourself depositing more after a loss specifically to win it back, stop and use the cooling-off tool or contact support immediately.
Gambling money that is needed for essential living expenses — rent, food, utility bills, school fees, bKash savings — is a serious warning sign. Gambling should only ever be funded from disposable entertainment budget. If you are borrowing money, using savings, or cutting back on necessities to fund gambling, this is a strong indicator that professional support is needed.
Regularly spending far more time gambling than you intended, missing meals, neglecting work, family, or social commitments, or finding that gambling sessions feel much shorter than they actually are — these are signs that gambling may be taking on an unhealthy level of importance in your daily routine. Use 35bdt's session time controls to set firm boundaries on your playing time.
If your emotional state — happiness, irritability, anxiety, depression — is consistently and heavily influenced by whether you won or lost in a recent gambling session, this indicates that gambling has moved beyond entertainment and into a compulsive pattern. Gambling outcomes should not determine your mood or day-to-day wellbeing. If this resonates, please consider taking a break and speaking with a support professional.
Concealing gambling activity from family members, partners, or friends — lying about how much time or money you spend gambling — is a significant warning sign. Secrecy and shame around gambling behaviour often indicates that on some level you are aware that the behaviour has become problematic. Reaching out to 35bdt support, or an external counselling service, is a positive and courageous step.
If you have tried to reduce or stop gambling but found yourself unable to do so — or if you feel a strong compulsion to gamble even when you know it is causing harm — this is the clearest indicator that professional help is needed. Please activate self-exclusion on your 35bdt account immediately and contact a qualified gambling counsellor. You are not alone, and effective support is available.
Quick Self-Check
Answer these questions honestly to check in with yourself about your gambling habits. If you answer "yes" to two or more of the following, we encourage you to use one of 35bdt's responsible gaming tools or speak to our support team.
Have you ever bet more money than you could afford to lose in a single session?
Have you ever borrowed money — from friends, family, or via bKash/Nagad — specifically to fund gambling?
Have you ever needed to gamble with increasingly large amounts to get the same feeling of excitement?
Have you ever felt restless, irritable, or anxious when you tried to cut down or stop gambling?
Has gambling ever caused you to miss work, study, or important family commitments?
Have you ever lied to someone close to you about how much time or money you spend gambling?
After losing, have you felt a strong urge to return immediately and win back your losses?
Has gambling ever led to feelings of guilt, shame, depression, or hopelessness?
If you answered "yes" to two or more questions above, please consider activating a cooling-off period or self-exclusion on your 35bdt account, and reach out to our support team or a professional counselling service. Taking action early is always the right decision.
35bdt's Responsible Gaming Commitments
Beyond the tools available to individual players, 35bdt operates a set of platform-wide responsible gaming standards that apply to every aspect of the service — from how we design our products to how we train our staff and market our brand.
1
Strict Age Verification at Registration
Every new 35bdt account must pass an age verification check during the KYC process. Players who cannot verify that they are 21 years of age or older will not be permitted to deposit or place bets. This is a non-negotiable requirement applied consistently to all players across Bangladesh.
2
Responsible Advertising Standards
35bdt's promotional materials are never directed at minors or vulnerable individuals. We do not use advertising that suggests gambling is a reliable way to make money, achieve financial security, or escape personal problems. All promotions include responsible gaming messaging and the 21+ age restriction notice.
3
Proactive Account Monitoring
35bdt's systems monitor player accounts for patterns that may indicate harmful gambling behaviour — such as sudden large increases in deposit amounts, prolonged session durations, or a rapid sequence of deposits following significant losses. Where such patterns are detected, our team may proactively reach out to offer support.
4
No Pressure to Continue Playing
35bdt does not send "re-engagement" messages designed to pressure players who have taken a voluntary break to return. If you have set a cooling-off period or self-exclusion, we will respect that decision fully and will not contact you with promotional offers during that period.
5
Transparent Terms for All Bonuses
All bonus offers on 35bdt — including welcome bonuses, reload bonuses, and free bet promotions — are presented with clear, plain-English wagering requirements and terms. We do not use misleading bonus structures that encourage excessive gambling in order to meet hidden conditions.
Protecting Young People and Minors
35bdt takes the protection of minors extremely seriously. As a platform operating in Bangladesh, we are aware that shared devices and family internet connections are common. We provide the following guidance to help parents and guardians prevent underage access to gambling platforms.
Use Device Parental Controls
Both Android and iOS devices offer built-in parental control settings that allow you to restrict access to betting websites and applications. Enable these controls and use a PIN or password that your child does not know.
Use Router-Level Filtering
Most home Wi-Fi routers (including those used with Grameenphone, Robi, Banglalink, and BTCL broadband connections) offer content filtering options. Configure your router to block gambling category websites across all devices on your home network.
Keep Your Account Credentials Private
Never share your 35bdt username, password, or OTP codes with family members or children. Log out of your account fully when you finish a session, especially on shared devices. Use a unique, strong password that cannot be guessed by others in your household.
Talk Openly About Gambling
Educating young people about the nature of gambling — including the reality that losses are far more common than wins — is one of the most effective protective measures available to parents and guardians. Open, honest conversations about gambling risks can help young people in Bangladesh make informed choices as adults.
Get Help — You Don't Have to Face This Alone
If gambling has stopped being fun and is starting to cause harm — financially, emotionally, or to your relationships — please reach out. 35bdt's support team is available 24 hours a day, 7 days a week, and will handle all responsible gaming enquiries with complete confidentiality and without judgement.
Live Chat — 24/7
The fastest way to reach 35bdt support. Click the live chat icon on the platform at any time to speak directly with a trained support agent. For responsible gaming requests, mention this at the start of the chat for priority routing.
Email Support
Send
your responsible gaming request to with the subject line "Responsible Gaming Request". Our team aims to respond to all responsible gaming emails within 24 hours. Please include your registered username so we can act on your account quickly.
Account Self-Service
Log in to your 35bdt account and navigate to Account Settings > Responsible Gaming to set deposit limits, loss limits, session time controls, or to initiate a cooling-off period instantly — no waiting, no approval required for restrictions.
WhatsApp Support
Reach our support team via WhatsApp at +880 1700-000000 for responsible gaming assistance. WhatsApp support is available during extended hours and is a convenient option for players across Dhaka, Chittagong, Sylhet, Khulna, and beyond.
Remember: Reaching out for help is a sign of strength, not weakness. 35bdt's support team is here to assist you — whether you need to set a simple deposit limit or require immediate self-exclusion. All responsible gaming requests are treated with complete confidentiality. Support is available 24/7, Bangladesh Standard Time (BST, UTC+6). You can also find further guidance on our FAQ page.
Play on 35bdt — Bangladesh's Most Trusted Platform
35bdt combines the thrill of cricket betting, live casino, slots, and crash games with a genuine commitment to player safety. Set your limits, play within your means, and enjoy everything 35bdt has to offer — responsibly. 21+ only.